Frequently Asked Questions
FAQ
Welcome to the Wearlino Frequently Asked Questions (FAQ) Page
We’re here to answer your questions and ensure you have the best shopping experience. If you need further assistance, please don’t hesitate to contact us.
Question #1: How long will it take to receive my order?
Answer: Here are our estimated delivery times:
- Order cutoff time: 5:00 PM (GMT-8). Orders placed after this time will be processed the next business day.
- Handling time: 1-2 business days (Monday to Friday)
- Transit time: 3-7 business days (Monday to Friday), depending on your location and shipping method
- Estimated delivery time: 4-9 business days
We use trusted USA delivery partners, including Royal Mail, Evri (Hermes), and DPD. For more details, please refer to our Shipping Policy.
Question #2: Do you offer free shipping?
Answer: Yes, we offer free shipping on all orders within the United States. For more information, please check our Shipping Policy.
Question #3: Where is Wearlinolocated?
Answer: Wearlino is a USA based fashion and lifestyle brand. We proudly offer a curated selection of high-quality fashion pieces, with shipping available within the USA.
Question #4: What if I receive a defective product?
Answer: If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days. For more information, see our Return Policy.
Question #5: Can I cancel my order after it’s placed?
Answer: Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact us.
Question #6: What is your return policy?
Answer: We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.
Question #7: When will I get my refund after returning a product?
Answer: Once we receive and inspect your returned item, your refund will be processed. Refunds typically appear on your original payment method within 7 business days, depending on your bank or payment provider. See our Return Policy for more details.
Question #8: Do you offer any warranties or guarantees on your products?
Answer: Yes, we provide a 30-day warranty on all purchases. For more information, please refer to our Return Policy.
Question #9: How can I contact customer support?
Answer: You can reach our customer support team by emailing us at info@wearlino.com.
Question #10: Do you ship internationally?
Answer: No, we currently ship exclusively within the United States.
Question #11: Do you have a physical store location I can visit?
Answer: We are an online-only store, which allows us to offer the best prices and a wide selection of products.
Question #12: Can I place a bulk order for my business or organization?
Answer: Yes, we accept bulk orders. Please contact our customer support team for details.
Question #13: What is the process for exchanging a product?
Answer: For detailed information about product exchanges, please refer to our Return Policy.
Question #14: How can I track my order?
Answer: You can track your order through the Track Order page on our website.
Contact Information
Address
11500 Miramar Pkwy # 300, Miramar, FL 33025, United States
Store Name: Wearlino
Company Name: VNM DIGITAL LLC
Company Number / EIN: 320741679
Contact Form: click here
Email: info@wearlino.com
Phone Number: + 1 786 6280218
Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (GMT-8)
We aim to respond to all emails within 1–2 business days.
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